Last Updated: May 16, 2025
Thank you for joining EYS Academy. We value your privacy and want you to understand how we collect, use, and share your personal data.
This Privacy Policy explains our data collection practices and outlines your rights regarding your personal information.
Unless otherwise stated or directed to a different policy, this Privacy Policy applies when you visit or use EYS Academy's websites, mobile applications, APIs, and other related services (collectively referred to as the "Services"). It also applies to potential customers who show interest in the EYS Academy business or its corporate products.
By using the Services, you agree to the terms of this Privacy Policy. If you do not agree with this Policy or any other agreement related to your use of the Services, you should not use our Services.
The data we collect includes information you provide directly, data related to your use of EYS Academy's content, and details obtained through integrations with third-party platforms. We also automatically collect certain device and interaction data when you engage with our Services.
All data listed below may be subject to the following actions: collection, recording, organization, storage, modification, retrieval, encryption, pseudonymization, deletion, aggregation, and transmission.
Depending on how you use the Services, we may collect different types of personal data from you. Below are examples of the types of information you may share with us:
When you create an account on EYS Academy or use the Services (including through third-party platforms), you may directly provide us with the following information:
| Personal Data Category | Description | Legal Basis for Processing |
|---|---|---|
| Account Data | When you need to create a user account to access the services, we collect and store information such as your email address, password, and account settings. Additionally, you may be asked to provide information such as your phone number or interests for certain features. Once the account is created, a unique user ID is assigned to you. | Performance of a contract Legitimate interests (service provision, identity verification, fraud prevention and security, communication) |
| Profile Data | You may optionally add information to your profile such as a photo, title, resume, country, and social media links. This information can be viewed by other users. | Performance of a contract Legitimate interests (enhancing platform functions, sharing content source information) |
| Shared Content | You may share public content by commenting, asking questions, uploading content, or interacting with other users. This content is published on the platform and may be visible to others. | Performance of a contract Legitimate interests (service provision, platform improvement, marketing) |
| Learning Data | We may collect data such as the content you access, the assignments you complete, your certificates, badges, interactions with other users, and the items you submit related to content. | Performance of a contract Legitimate interests (service provision, platform improvement, fraud prevention and security) |
| Student Payment Data | We collect information such as name, billing address, and postal code during your purchases. Payment transactions are handled via payment providers. For security reasons, sensitive data like credit card numbers is not stored by us. | Performance of a contract Legal obligation Legitimate interests (facilitating payment transactions, security, compliance) |
| Linked Account Data | If you connect your EYS Academy account to a social media or third-party platform, we may obtain certain data (name, email, user ID) from those platforms. | Legitimate interests (identity verification, improving user experience) |
| Promotions and Survey Data | When participating in surveys, giveaways, or other campaigns, we collect your name, email, phone number, date of birth, and similar information. This data is used for executing the campaign and delivering prizes. | Performance of a contract Legitimate interests (campaign management, compliance) |
| Communication and Support Data | When you contact customer support (via email, live chat, or virtual assistant), we collect information such as your name, email, messages, and feedback. | Legitimate interests (providing customer support, security, fraud prevention) |
The data listed above is stored by us and associated with your account. EYS Academy's use and transfer of information received from Google APIs (such as content uploaded by instructors) to any other app is subject to the Google API Services User Data Policy, including the Limited Use requirements.
When you access the Services (including browsing content), we automatically collect certain information through automated means, including but not limited to the following:
| Category of Personal Data | Description | Legal Basis for Processing Activity |
|---|---|---|
| System Data | Technical data related to your computer or device, such as IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain, and other system data and platform types. | Performance of the contract, Legitimate interests (providing the service, customer support and technical assistance, fraud prevention and security, communication, product improvement) |
| Usage Data | Usage statistics related to your interactions with the Services, including accessed content, time spent on pages or the Service, visited pages, used features, search queries, click data, date and time, referrer, and other data related to your use of the Services. | Legitimate interests (providing the service, improving user experience, product development, fraud prevention and security) |
| Approximate Geolocation Data | Automatically collected location data based on your IP address, including country, city, and geographic coordinates to estimate your approximate location. | Legitimate interests (improving user experience, fraud prevention and security, compliance) |
The data listed above is collected through the use of server log files and tracking technologies, as detailed in the section titled "Cookies and Data Collection Tools" below. This data is stored by us and associated with your account.
If you are a potential corporate or business customer of EYS Academy, we may collect certain business contact information from third-party commercial sources in addition to the information you provide directly.
We use cookies, web beacons, and similar tracking technologies to collect the data mentioned above. Some of these tools may offer you the option to decline data collection.
EYS Academy uses cookies to collect, store, and share data about your activity on our website. Cookies are small text files stored on your browser that help remember your visit information — such as your preferred language — and enhance your experience. To learn more about cookies, you can visit https://cookiepedia.co.uk/all-about-cookies.
We may also use technologies like transparent pixels to track whether emails we send are opened.
When you access the Services, EYS Academy and third parties acting on our behalf (e.g., Google Analytics and advertising providers) may use automatic data collection tools such as cookies, tags, scripts, custom links, device/browser fingerprints, and web beacons (collectively referred to as "Data Collection Tools") as well as server log files.
These tools automatically collect certain System Data and Usage Data (see Section 1) when you use the Services. In some cases, this data may be combined with other data we collect through different methods.
EYS Academy uses the following Data Collection Tools for the purposes listed below:
For more details on how to manage Data Collection Tools, see Section 6.1.
We use the data we collect for the following purposes:
We use your data to enable access to content, issue completion certificates, deliver personalized content, and facilitate interactions with other users.
(Account Data; Shared Content; Learning Data; System Data; Usage Data; Approximate Geographic Data)
We process your requests and orders for content, products, services, or features.
(Account Data; Learning Data; Student Payment Data; System Data; Communications and Support)
We use your information to contact you about your account, collect feedback, and respond to your inquiries, concerns, or requests.
(Account Data; Shared Content; Learning Data; Promotions and Surveys; System Data; Communications and Support)
We may notify you by email or other means about changes to the Services, new features, promotions, reward programs, certificates, and other content. You can opt out at any time.
We use your data to manage your account and personalize content and recommendations based on your interests.
(Account Data; Learning Data; Student Payment Data; System Data; Usage Data; Cookie Data)
We use data to detect and fix problems, prevent fraud and abuse, and maintain the security and integrity of our Services.
(Account Data; Student Payment Data; Communications and Support; System Data; Approximate Geographic Data)
We collect direct feedback from you to improve the user experience.
(Account Data; Communications and Support)
We promote products, services, surveys, and campaigns via email, notifications, or other channels.
(Account Data; Learning Data; Promotions and Surveys; Usage Data; Cookie Data)
We provide information and promotions related to EYS Academy's subscription models.
(Account Data; Learning Data; Cookie Data)
We analyze your data in cooperation with third-party providers to provide more accurate recommendations.
(Account Data; Linked Account Data; Usage Data; Cookie Data)
We recognize the same user across multiple devices for a seamless experience.
(Account Data; System Data; Cookie Data)
We ensure ads displayed on different devices are more relevant to you.
(Cookie Data)
We develop new content, products, services, and features, and improve existing systems.
(All data categories)
We analyze user behavior, content preferences, and purchasing trends.
(Account Data; Learning Data; Student Payment Data; Communications and Support; System Data; Usage Data; Approximate Geographic Data; Cookie Data)
We display personalized ads to you on external platforms.
(Account Data; Cookie Data)
We process your data to comply with applicable laws or to protect the safety of our platform, users, or the public.
(All data categories)
Your data is retained for as long as necessary to fulfill the purposes for which it was collected. Once no longer needed, it is deleted or anonymized.
We may share certain information about you with service providers, business partners, analytics and data enrichment providers, social media platforms, companies offering promotions and surveys, and advertising companies that help us promote our Services. Additionally, we may share your data when required by law, for security purposes, or during corporate restructuring. In some cases, we may share your data in aggregated or de-identified form, or with your explicit consent.
We may share your data with third parties under the following circumstances:
(Account Data; Profile Data; Shared Content)
(All data categories)
(All data categories)
Additionally, we may disclose your data for the following legal and security-related reasons:
In the event of a corporate change such as a merger, acquisition, liquidation, bankruptcy, or sale of assets, we may transfer or share your data with the successor company or relevant parties. Prior to such a transaction, your data may also be shared for due diligence purposes.
(All data categories)
We may also use or share your data in anonymized or aggregated form for purposes unrelated to your identity.
Finally, with your explicit consent, we may share your data with third parties not covered by this Privacy Policy.
(All data categories)
When you click links to third-party websites or services outside of EYS Academy, your personal data will be subject to the privacy policies of those third parties.
EYS Academy implements appropriate technical and administrative security measures to protect the personal data it collects and stores from unauthorized access, alteration, disclosure, or destruction. These measures may vary based on the type and sensitivity of the data.
However, as with all data transmission over the internet, no system can be guaranteed 100% secure. Therefore, we cannot fully guarantee that communications with EYS Academy or the information you share through the Services will be completely protected from unauthorized access.
Your password plays a critical role in maintaining your account security. It is your responsibility to keep your password confidential and not share it with others. If you suspect your password or account has been compromised, you should immediately change your password and contact the EYS Academy Support Team.
You have certain rights regarding how your data is used. For example, you may opt out of promotional emails, disable specific types of cookies, or block certain third parties from collecting your data. You may also update or delete your account through our Services. Additionally, you can contact us for individual requests regarding your personal data. Parents who believe that personal data has been collected from their minor children without consent should contact us to request its deletion.
You may choose not to provide certain information, but this could limit your ability to access certain features of the Services.
If you no longer wish to receive promotional communications from EYS Academy, you can opt out using the "unsubscribe" link included in such emails or by updating your email preferences in your account settings. However, regardless of your preferences, we may continue to send you transactional confirmations, important system updates, and legal notices.
If you are located in the European Economic Area (EEA), you can disable certain types of cookies via the "Cookie Settings" link at the bottom of our webpages.
Your browser or device may allow you to control cookies and other types of local data storage. For more information, visit:
https://cookiepedia.co.uk/how-to-manage-cookies
Additionally, your device may allow you to set privacy preferences regarding the collection and sharing of location data or other information. To manage advertising cookies or learn more, visit:
Platforms like Apple iOS, Android, and Windows each offer their own methods to disable personalized in-app advertising. For other operating systems, please check your device's privacy settings.
If you have any questions regarding data use or your rights, you may contact us at: notices@eys-academy.com
To access, update, or delete your personal data collected and stored by EYS Academy, you can follow the methods below:
Important Note: Even if your account is terminated, some of your data may remain visible or be retained under the following circumstances:
In such cases, your data may continue to be stored and disclosed in accordance with this Privacy Policy and applicable laws.
To access your data: You may request access to your personal data by contacting us at notices@eys-academy.com or by using the online request form available on our site. Please allow up to 30 days for a response. For security purposes, we may require that such requests be made via the email address associated with your account, or we may ask you to verify your identity.
Due to certain legal record-keeping obligations, we may not be able to delete specific data.
EYS Academy values the privacy of children and encourages parents to be aware and involved in their children's online activities.
Individuals under the age of 18—or the minimum age required to use online services in their region without parental consent (e.g., 13 in the U.S., 16 in Ireland)—are not permitted to create an account on EYS Academy. However, a parent or legal guardian may access age-appropriate content through their own account.
If we become aware that we have inadvertently collected personal data from a child below the allowed age, we will take steps to delete that data. If you believe this has occurred, please contact us at: notices@eys-academy.com
Users residing in certain countries or regions may have additional rights regarding the processing of their personal data. For example:
California residents have the following rights under the California Consumer Privacy Act ("CCPA"):
The CCPA defines "sale" and "sharing" in specific ways. EYS Academy does not sell user data in the traditional sense. However, third-party cookie providers may collect data that is not directly identifiable to you for cross-context advertising purposes. To opt out of such activities, click the "Do Not Sell or Share My Personal Information" link at the bottom of the page.
To exercise your rights under the CCPA, you may email us at notices@eys-academy.com.
The CCPA also allows you to authorize an agent to act on your behalf. For security reasons, we may require requests to be submitted via the email address associated with your account and may ask you and your authorized agent to verify your identities before processing the request.
For more information on the data we collect and how we collect it, see Sections "1. What Data Do We Collect?" and "2. How Do We Collect Data About You?"
To learn how we use your data for business and commercial purposes and which service providers we share it with, see Sections "3. How Do We Use Your Data?" and "4. Who Do We Share Your Data With?"
Additionally, under California law, you have the right to request information about what personal data has been shared with third parties for direct marketing purposes. To make such a request, include "California Shine the Light" in the subject line and provide your name, location, and email address in an email to notices@eys-academy.com.
Finally, due to the lack of a universal standard for Do Not Track (DNT) browser signals, we do not currently respond to DNT requests.
EYS Academy does not sell users' personal information. However, Nevada residents have the right to request that their personal information not be sold.
To exercise this right, contact us at notices@eys-academy.com.
If you reside in Australia and have a complaint regarding your personal data, you may submit your complaint to the Office of the Australian Information Commissioner (OAIC).
To contact the OAIC:
Alternatively, if you believe there has been a breach of the Australian Privacy Principles, you may email your complaint to the EYS Academy Privacy Team at notices@eys-academy.com. Your complaint will be reviewed and responded to within 30 days.
If you are located in the EEA or the UK, you have the following rights regarding your personal data:
To exercise these rights, please follow the steps in Section 6.2 Accessing, Updating, and Deleting Your Personal Data.
If you are in the EEA, UK, or Switzerland and have a complaint about how we handle your data, you also have the right to contact your local data protection authority.
Your personal data may be transferred outside the EEA, UK, or Switzerland for purposes such as:
In such cases, EYS Academy relies on the Standard Contractual Clauses approved by the European Commission and data processing agreements with its service providers. By submitting your data or using our Services, you consent to the transfer, processing, and storage of your data outside your country.
EYS Academy also agrees to cooperate with an independent dispute resolution body, ICDR-AAA (International Centre for Dispute Resolution / American Arbitration Association), to address unresolved privacy complaints.
For complaint processes and details, visit: https://go.adr.org/dpf_irm.html
For information about binding arbitration and advanced remedies: https://www.dataprivacyframework.gov
These services are provided at no cost to you.
To provide its Services, EYS Academy may transfer user data to the United States or other countries as necessary.
If you access the Services from outside the U.S., you acknowledge and consent to the transfer, processing, and storage of your data in the U.S. or other countries outside the EEA.
When we make a material change to this Privacy Policy, we will notify users via email, in-product notifications, or other means as required by applicable law. Unless otherwise stated, changes take effect on the date they are posted.
If you have any questions, concerns, or objections, you may contact us via email or postal mail.
This Privacy Policy may be updated from time to time. If we make any material changes, we will inform you through email, a notice within the Services, or by other means as required by law.
Unless stated otherwise, all changes will take effect on the date of publication.
To the extent permitted by law, your continued use of the Services after the effective date of any changes will signify your acceptance of the updated Privacy Policy. The updated version will supersede all previous versions.
Capitalized terms not defined in this Privacy Policy shall have the meanings given in EYS Academy's Terms of Use.
Translations of this Privacy Policy into languages other than English are provided for informational purposes only. In the event of any inconsistency between the English version and a translated version, the English version shall prevail.
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact the EYS Academy Privacy Team:
Email: notices@eys-academy.com
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